How to get your car out of impound in Mandeville
If your car got towed in Mandeville, here's how to get it back fast, including where it likely went and what you'll owe.
What Louisiana law says
New Orleans runs its own city pound instead of relying on a scattered network of private storage lots. The Department of Public Works Parking Division operates two facilities: the Claiborne Avenue Auto Pound at 400 N. Claiborne Ave, directly beneath the expressway at Claiborne and Conti St, and a payment-only lot at 10200 Almonaster Ave. Claiborne handles both payment and vehicle release and is open 7:30 a.m. to 10 p.m., seven days a week. The Almonaster lot only takes payments and runs 8 a.m. to 6 p.m., Monday through Friday, so if you drive out there expecting to pick up your car, you'll be turned around. Call (504) 658-8100 to confirm your car was towed, or (504) 658-8284 to check the fee balance tied to your plate. As of July 27, 2026, tow and storage fees run on a new schedule: a Light Duty tow starts at $228.75 for the first 90 minutes, then $76.25 per additional half-hour, and storage adds $19 a day, capped at $500 total. Any parking citations 90 or more days old have to be paid off too before the car's released. Quick Tow New Orleans is a private tow company, not the city pound. We can't waive fees the city sets, but we can help with transport once your car's released.
How it works in Mandeville
- 1 Find out where your car went
Call (504) 658-8100 to confirm your car was towed to the Claiborne Avenue Auto Pound. Outside Orleans Parish, call the local parish sheriff's office instead.
- 2 Go to the right lot
The Almonaster Ave lot only takes payments. Your car itself is released at the Claiborne Avenue Auto Pound, 400 N. Claiborne Ave.
- 3 Check the hours before you drive over
Claiborne's vehicle-release window runs 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address, for tickets and boots only, runs 8 a.m. to 6 p.m. weekdays, so confirm which one you need by phone first.
- 4 Confirm your balance
Call (504) 658-8284 to check the fee tied to your plate, and clear any parking citations 90 or more days old, since those have to be paid before release too.
- 5 Pay the pound directly
Quick Tow New Orleans doesn't set or collect the city's impound fees. You pay the pound, not us.
- 6 Retrieve your vehicle
Bring valid ID and be ready to pay the full balance. Most releases happen the same day once you're there during release hours.
What this looks like around Mandeville
{c} sits across the lake in St. Tammany Parish, a separate system from the City of New Orleans pound. Call the number on the tow-away sign, or the St. Tammany Parish Sheriff's Office, to find your car.
The Lake Pontchartrain Causeway's northern terminus sits in Mandeville, and this is the highest-income, most Causeway-dependent commuter town in the metro: professionals who cross 24 miles of open water twice a day and need a fast, trustworthy answer the one time their car fails at either end of that bridge. The Causeway Police Department, under the Greater New Orleans Expressway Commission, patrols the bridge 24/7 and responds to more than 3,000 breakdowns and assistance calls a year in under 4 minutes on average; a stranded driver calls *27 or (504) 835-3116 directly, not the parish sheriff. Fog season runs roughly October through March, and during single-lane restrictions a stranded driver should reach a Crossover, spaced roughly every 3.5 miles, or a Safety Bay halfway between, rather than stopping in the open lane. Mandeville sits in St. Tammany Parish, where a parish-specific towing rate ordinance could not be confirmed. The Louisiana Public Service Commission's statewide cap, $152.50 an hour for Light Duty, applies elsewhere in town. Mandeville's 2020 population was 13,192, with the highest median household income in this research set, $72,989, and the least Hispanic community researched, 3.6%.
Common Mandeville questions
How do I find out where my car was towed in Mandeville?
Call the Claiborne Avenue Auto Pound at (504) 658-8100 to confirm the tow. Payment can also be handled at the Almonaster Ave lot, but your car is released at Claiborne.
What are the current impound fees in Mandeville?
As of July 27, 2026, a Light Duty tow starts at $228.75 for the first 90 minutes, plus $76.25 per additional half-hour, and storage runs $19 a day, capped at $500 total.
What hours can I pick up my car in Mandeville?
The Claiborne Avenue Auto Pound releases vehicles 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address handles tickets and boots only, 8 a.m. to 6 p.m. weekdays.
Can Quick Tow New Orleans release my car from impound in Mandeville?
No, we're a private tow company, not the city pound. We can't waive fees, but we can help with transport once your car is released.
Related help for Mandeville
Impound release process in the rest of the Northshore area
Need your car towed once it's released in Mandeville?
We can't waive the yard's fees. We can tow it home the moment it clears.