Accident Recovery

Accident recovery. Winch-outs. Scenes handled right.

After a collision, rollover, or slide into a canal bank, there is a right way and a wrong way to get the vehicle out. Wrong hooks can crack frames, damage airbags that did not deploy, or make the insurance claim worse. Call 911 first if it is a collision. Do not restart the engine if water reached the intake. We match you with licensed operators who can quote a recovery or a winch-out. For a stuck vehicle that is not a crash, see /services/winch-out/.

(504) 474-5530 Request a quote

A wrecker performing a controlled winch-out near a flooded New Orleans-area underpass

What's included in this service?

Winch-out recovery from ditches, canal banks, and soft shoulders
Flooded-car pull-out and recovery after summer storms and hurricanes
Rollover righting and recovery
Post-collision staging to body shop or storage
Insurance-company photo and documentation support
Law-enforcement scene coordination
Abandoned-vehicle recovery with proper paperwork

When do you need this service?

Vehicle slid off the road into a ditch or canal bank
Collision with disabled or immobilized vehicle
Rollover requiring careful righting
Stalled in standing water at an underpass after a summer thunderstorm
Stuck off-road after leaving a paved shoulder
Need a tow to complete an insurance claim
Police-directed removal from the scene

What do drivers ask about Accident Recovery?

Will my insurance cover this?

Call your insurer. Louisiana does not require towing coverage. If your policy covers the tow, they will tell you who pays. Ask the operator for an itemized invoice with scene, reason, and destination.

How do winch-outs work?

When a vehicle slides off the road, the operator uses the wrecker's integrated winch to pull it back onto the pavement. Scene time depends on the shoulder, water, and how the vehicle is hung. A good driver walks you through the plan before any line goes taut. For non-crash stuck jobs, see /services/winch-out/.

Can you get me unstuck from standing water or a canal bank?

Yes. Known flood points across the metro, the Carrollton Avenue underpass, Claiborne Avenue in Uptown, and low spots near the 17th Street and London Avenue canals, all pool fast during ordinary summer thunderstorms, not just hurricanes. If you're genuinely stuck, do not restart the engine if water reached the intake, cranking a flooded engine causes catastrophic damage. Call and wait.

If police are already on scene, what do I tell you?

Call 911 first on a collision. Then call us and say an officer is directing the removal. We match you with a licensed operator. That operator quotes before rolling and handles the paperwork and destination with you and the officer.

What do I need to do at the scene?

If everyone is safe, step off the road, call 911 if it is a collision, and then call us. Do not try to move the vehicle yourself. Do not stand in traffic to take photos. The operator stages the vehicle safely and helps you coordinate with law enforcement, the insurance company, and the body shop.