How to get your car out of impound in Norco
If your car got towed in Norco, here's how to get it back fast, including where it likely went and what you'll owe.
What Louisiana law says
New Orleans runs its own city pound instead of relying on a scattered network of private storage lots. The Department of Public Works Parking Division operates two facilities: the Claiborne Avenue Auto Pound at 400 N. Claiborne Ave, directly beneath the expressway at Claiborne and Conti St, and a payment-only lot at 10200 Almonaster Ave. Claiborne handles both payment and vehicle release and is open 7:30 a.m. to 10 p.m., seven days a week. The Almonaster lot only takes payments and runs 8 a.m. to 6 p.m., Monday through Friday, so if you drive out there expecting to pick up your car, you'll be turned around. Call (504) 658-8100 to confirm your car was towed, or (504) 658-8284 to check the fee balance tied to your plate. As of July 27, 2026, tow and storage fees run on a new schedule: a Light Duty tow starts at $228.75 for the first 90 minutes, then $76.25 per additional half-hour, and storage adds $19 a day, capped at $500 total. Any parking citations 90 or more days old have to be paid off too before the car's released. Quick Tow New Orleans is a private tow company, not the city pound. We can't waive fees the city sets, but we can help with transport once your car's released.
How it works in Norco
- 1 Find out where your car went
Call (504) 658-8100 to confirm your car was towed to the Claiborne Avenue Auto Pound. Outside Orleans Parish, call the local parish sheriff's office instead.
- 2 Go to the right lot
The Almonaster Ave lot only takes payments. Your car itself is released at the Claiborne Avenue Auto Pound, 400 N. Claiborne Ave.
- 3 Check the hours before you drive over
Claiborne's vehicle-release window runs 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address, for tickets and boots only, runs 8 a.m. to 6 p.m. weekdays, so confirm which one you need by phone first.
- 4 Confirm your balance
Call (504) 658-8284 to check the fee tied to your plate, and clear any parking citations 90 or more days old, since those have to be paid before release too.
- 5 Pay the pound directly
Quick Tow New Orleans doesn't set or collect the city's impound fees. You pay the pound, not us.
- 6 Retrieve your vehicle
Bring valid ID and be ready to pay the full balance. Most releases happen the same day once you're there during release hours.
What this looks like around Norco
{c} sits in St. Charles or St. John the Baptist Parish, outside both the City of New Orleans and Jefferson Parish systems. The tow-away sign or the local sheriff's office is your fastest way to confirm where your car went.
Norco takes its name from the New Orleans Refining Company, and the Shell/Motiva refining complex that grew from it still anchors the local economy, meaning industrial and contractor-fleet vehicle calls carry real weight here even though this is the smallest population in this whole research set, 2,984 as of 2020, down from a 1960 peak of 4,682. Norco sits in St. Charles Parish, where a parish-specific towing rate ordinance could not be confirmed. The Louisiana Public Service Commission's statewide cap applies instead, $152.50 an hour for Light Duty or up to $335.00 an hour for Medium Duty, relevant given that refinery fleet traffic. Ask the yard for an itemized bill; state rules require it regardless of whether the tow was requested by a resident or by a refinery contractor. Airline Hwy/US-61 and River Rd carry most local traffic past the refining complex itself. Hurricane Ida in 2021 caused refinery flaring incidents here that drew regional attention to the industrial-accident risk this community lives with day to day. The Diamond section of Norco is predominantly African American, while other sections run close to entirely White, per local characterization rather than a precise recent count.
Common Norco questions
How do I find out where my car was towed in Norco?
Call the Claiborne Avenue Auto Pound at (504) 658-8100 to confirm the tow. Payment can also be handled at the Almonaster Ave lot, but your car is released at Claiborne.
What are the current impound fees in Norco?
As of July 27, 2026, a Light Duty tow starts at $228.75 for the first 90 minutes, plus $76.25 per additional half-hour, and storage runs $19 a day, capped at $500 total.
What hours can I pick up my car in Norco?
The Claiborne Avenue Auto Pound releases vehicles 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address handles tickets and boots only, 8 a.m. to 6 p.m. weekdays.
Can Quick Tow New Orleans release my car from impound in Norco?
No, we're a private tow company, not the city pound. We can't waive fees, but we can help with transport once your car is released.
Related help for Norco
Impound release process in the rest of the River Parishes area
Need your car towed once it's released in Norco?
We can't waive the yard's fees. We can tow it home the moment it clears.