Car towed from private property in Kenner
Your car got towed from a lot or apartment complex in Kenner. Louisiana law caps what that can cost and how it has to be done.
What Louisiana law says
Louisiana Revised Statute 32:1736 sets the rules for towing a car off private property without your consent. A tow truck operator can't remove a vehicle from a parking area unless law enforcement authorized it or the car is properly tagged for removal, and the property has to post a sign at its entrances and exits naming the towing company, plus its address and phone number, in lettering at least two inches tall. The operator also has to hand you an itemized invoice: date and time of service, the operator's name, and the law enforcement agency involved if there was one. Critically, the fee itself isn't up to the individual tow company. The Louisiana Public Service Commission sets a uniform statewide maximum for nonconsensual private-property tows: $152.50 flat for a standard car, or $186.00 if the operator had to reposition equipment, use a fold-down light bar, or bring an extra operator and can document it. A gate fee is capped at $64.50, and after-hours personal-property retrieval is capped at $64.50 too, free during normal business hours. Break these rules and the operator risks a fine as an offense under R.S. 14:68.4, and can lose its towing license; an overcharged owner can recover the excess fee plus attorney's fees and court costs. Quick Tow New Orleans is a private tow company, not the yard holding your car. We can't waive fees the state caps or the yard sets.
How it works in Kenner
- 1 Confirm it was a private-property tow
Private-property tows happen at apartment complexes, shopping centers, and other lots, not public streets. That's a different process than a city-ordered tow.
- 2 Check for the required signage
Louisiana law requires a posted sign at the property's entrances and exits, naming the towing company plus its address and phone number, in lettering at least two inches tall.
- 3 Get the itemized invoice
The operator has to give you a written breakdown: date and time of service, the operator's name, and the law enforcement agency involved if there was one.
- 4 Know the capped rate
The Louisiana Public Service Commission caps the standard private-property tow at $152.50 flat, or $186.00 if extra equipment or an operator was documented as required.
- 5 Watch for extra fees
A gate fee is capped at $64.50, and after-hours personal-property retrieval is capped at $64.50 too, with no charge at all during normal business hours.
- 6 Retrieve your vehicle and keep the paperwork
If the total doesn't match the posted signage or the LPSC schedule, you have a real basis to dispute it. Quick Tow New Orleans can't waive private-property tow fees since we're not the yard.
What this looks like around Kenner
Private-property tows in {c} often happen at apartment complexes near the airport in Kenner or retail lots along Veterans Memorial Blvd in Metairie. The same statewide LPSC rate caps and signage rules apply here as anywhere else in Louisiana.
Louis Armstrong New Orleans International Airport alone generates constant rental-car returns, rideshare staging, long-term-lot overflow, and dead-battery calls from travelers gone a week or more, and state rules matter here: a yard can't charge anything for personal-property retrieval during normal business hours, only up to $64.50 after hours, and self-park lots must be able to determine how long a car's been sitting within a week under Louisiana law. Kenner sits in Jefferson Parish, under the Jefferson Parish Sheriff's Office, 1233 Westbank Expressway, Harvey, (504) 363-5500, jpso.com/378/Payments. No parish-specific rate ordinance could be confirmed, so the Louisiana Public Service Commission's statewide cap, $152.50 an hour for Light Duty, applies. Ask the yard for an itemized bill in either English or Spanish. A resident base that's now nearly a third Hispanic, concentrated in the Little Honduras section of north Kenner, makes this the single most important Spanish-first market in the network. I-10, Williams Blvd/LA-49, and Airline Dr/US-61 carry most local traffic past the Rivertown museum district and the Pontchartrain Center. Kenner's 2020 population was 66,448, the 6th-most populous city in Louisiana, with Hispanic/Latino share up from 13.62% in 2000 to 30.01%.
Kenner is built around Louis Armstrong New Orleans International Airport, which handled roughly 12.4 million passengers in 2025, and the airport alone generates constant rental-car returns, rideshare staging, long-term-lot overflow, and dead batteries from cars left parked while their owners traveled a week or more. Williams Blvd and I-10 carry the daily commuter and commercial spine, and the Rivertown museum district and Treasure Chest Casino add their own steady visitor traffic. What sets Kenner apart from every other page on this site is north Kenner, known locally as Little Honduras, the single heaviest Honduran concentration point in the entire metro. The city's Hispanic share grew from about 14 percent in 2000 to 30 percent by 2020, and that makes Kenner the most important Spanish-first market in our whole network, our dispatchers answer in Spanish here as the default, not the exception. We reach the airport terminals, Williams Blvd, and the Rivertown district in about 20 to 30 minutes, and flatbed is our default for rental-fleet vehicles, with wheel-lift for the ordinary residential call.
Common Kenner questions
Is it legal to tow my car from a parking lot in Kenner?
Yes, if the lot posted signage naming the towing company with its address and phone number in letters at least two inches tall, per La. R.S. 32:1736. Without that signage, the tow may not hold up if you dispute it.
How much can a private-property tow cost in Kenner?
The Louisiana Public Service Commission caps the nonconsensual private-property tow rate at $152.50 flat for a standard car ($186.00 if extra equipment or an operator was documented as required). This is the state's regulated maximum, not any one company's price.
What fees can a tow company add on top of the tow in Kenner?
A gate fee is capped at $64.50, and after-hours personal-property retrieval is also capped at $64.50, with no charge during normal business hours. Any fuel surcharge only applies to the tow itself, never to storage.
Does Quick Tow New Orleans do private-property tows in Kenner?
Yes, we tow for property owners and managers with a signed agreement on file. If your own car got towed, we can also help with transport once it's released.
Related help for Kenner
Private-property tows in the rest of the Jefferson East Bank area
Need your car towed once it's released in Kenner?
We can't waive the yard's fees. We can tow it home the moment it clears.