How to get your car out of impound in Kenner
If your car got towed in Kenner, here's how to get it back fast, including where it likely went and what you'll owe.
What Louisiana law says
New Orleans runs its own city pound instead of relying on a scattered network of private storage lots. The Department of Public Works Parking Division operates two facilities: the Claiborne Avenue Auto Pound at 400 N. Claiborne Ave, directly beneath the expressway at Claiborne and Conti St, and a payment-only lot at 10200 Almonaster Ave. Claiborne handles both payment and vehicle release and is open 7:30 a.m. to 10 p.m., seven days a week. The Almonaster lot only takes payments and runs 8 a.m. to 6 p.m., Monday through Friday, so if you drive out there expecting to pick up your car, you'll be turned around. Call (504) 658-8100 to confirm your car was towed, or (504) 658-8284 to check the fee balance tied to your plate. As of July 27, 2026, tow and storage fees run on a new schedule: a Light Duty tow starts at $228.75 for the first 90 minutes, then $76.25 per additional half-hour, and storage adds $19 a day, capped at $500 total. Any parking citations 90 or more days old have to be paid off too before the car's released. Quick Tow New Orleans is a private tow company, not the city pound. We can't waive fees the city sets, but we can help with transport once your car's released.
How it works in Kenner
- 1 Find out where your car went
Call (504) 658-8100 to confirm your car was towed to the Claiborne Avenue Auto Pound. Outside Orleans Parish, call the local parish sheriff's office instead.
- 2 Go to the right lot
The Almonaster Ave lot only takes payments. Your car itself is released at the Claiborne Avenue Auto Pound, 400 N. Claiborne Ave.
- 3 Check the hours before you drive over
Claiborne's vehicle-release window runs 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address, for tickets and boots only, runs 8 a.m. to 6 p.m. weekdays, so confirm which one you need by phone first.
- 4 Confirm your balance
Call (504) 658-8284 to check the fee tied to your plate, and clear any parking citations 90 or more days old, since those have to be paid before release too.
- 5 Pay the pound directly
Quick Tow New Orleans doesn't set or collect the city's impound fees. You pay the pound, not us.
- 6 Retrieve your vehicle
Bring valid ID and be ready to pay the full balance. Most releases happen the same day once you're there during release hours.
What this looks like around Kenner
{c} sits in Jefferson Parish, so an impound here runs through the Jefferson Parish Sheriff's Office at (504) 363-5500 (1233 Westbank Expressway, Harvey), open 8 a.m. to 4 p.m. weekdays, or pay online anytime at jpso.com/378/Payments, not the City of New Orleans pound.
Louis Armstrong New Orleans International Airport alone generates constant rental-car returns, rideshare staging, long-term-lot overflow, and dead-battery calls from travelers gone a week or more, and state rules matter here: a yard can't charge anything for personal-property retrieval during normal business hours, only up to $64.50 after hours, and self-park lots must be able to determine how long a car's been sitting within a week under Louisiana law. Kenner sits in Jefferson Parish, under the Jefferson Parish Sheriff's Office, 1233 Westbank Expressway, Harvey, (504) 363-5500, jpso.com/378/Payments. No parish-specific rate ordinance could be confirmed, so the Louisiana Public Service Commission's statewide cap, $152.50 an hour for Light Duty, applies. Ask the yard for an itemized bill in either English or Spanish. A resident base that's now nearly a third Hispanic, concentrated in the Little Honduras section of north Kenner, makes this the single most important Spanish-first market in the network. I-10, Williams Blvd/LA-49, and Airline Dr/US-61 carry most local traffic past the Rivertown museum district and the Pontchartrain Center. Kenner's 2020 population was 66,448, the 6th-most populous city in Louisiana, with Hispanic/Latino share up from 13.62% in 2000 to 30.01%.
Kenner is built around Louis Armstrong New Orleans International Airport, which handled roughly 12.4 million passengers in 2025, and the airport alone generates constant rental-car returns, rideshare staging, long-term-lot overflow, and dead batteries from cars left parked while their owners traveled a week or more. Williams Blvd and I-10 carry the daily commuter and commercial spine, and the Rivertown museum district and Treasure Chest Casino add their own steady visitor traffic. What sets Kenner apart from every other page on this site is north Kenner, known locally as Little Honduras, the single heaviest Honduran concentration point in the entire metro. The city's Hispanic share grew from about 14 percent in 2000 to 30 percent by 2020, and that makes Kenner the most important Spanish-first market in our whole network, our dispatchers answer in Spanish here as the default, not the exception. We reach the airport terminals, Williams Blvd, and the Rivertown district in about 20 to 30 minutes, and flatbed is our default for rental-fleet vehicles, with wheel-lift for the ordinary residential call.
Common Kenner questions
How do I find out where my car was towed in Kenner?
Call the Claiborne Avenue Auto Pound at (504) 658-8100 to confirm the tow. Payment can also be handled at the Almonaster Ave lot, but your car is released at Claiborne.
What are the current impound fees in Kenner?
As of July 27, 2026, a Light Duty tow starts at $228.75 for the first 90 minutes, plus $76.25 per additional half-hour, and storage runs $19 a day, capped at $500 total.
What hours can I pick up my car in Kenner?
The Claiborne Avenue Auto Pound releases vehicles 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address handles tickets and boots only, 8 a.m. to 6 p.m. weekdays.
Can Quick Tow New Orleans release my car from impound in Kenner?
No, we're a private tow company, not the city pound. We can't waive fees, but we can help with transport once your car is released.
Related help for Kenner
Impound release process in the rest of the Jefferson East Bank area
Need your car towed once it's released in Kenner?
We can't waive the yard's fees. We can tow it home the moment it clears.