How to get your car out of impound in Gentilly
If your car got towed in Gentilly, here's how to get it back fast, including where it likely went and what you'll owe.
What Louisiana law says
New Orleans runs its own city pound instead of relying on a scattered network of private storage lots. The Department of Public Works Parking Division operates two facilities: the Claiborne Avenue Auto Pound at 400 N. Claiborne Ave, directly beneath the expressway at Claiborne and Conti St, and a payment-only lot at 10200 Almonaster Ave. Claiborne handles both payment and vehicle release and is open 7:30 a.m. to 10 p.m., seven days a week. The Almonaster lot only takes payments and runs 8 a.m. to 6 p.m., Monday through Friday, so if you drive out there expecting to pick up your car, you'll be turned around. Call (504) 658-8100 to confirm your car was towed, or (504) 658-8284 to check the fee balance tied to your plate. As of July 27, 2026, tow and storage fees run on a new schedule: a Light Duty tow starts at $228.75 for the first 90 minutes, then $76.25 per additional half-hour, and storage adds $19 a day, capped at $500 total. Any parking citations 90 or more days old have to be paid off too before the car's released. Quick Tow New Orleans is a private tow company, not the city pound. We can't waive fees the city sets, but we can help with transport once your car's released.
How it works in Gentilly
- 1 Find out where your car went
Call (504) 658-8100 to confirm your car was towed to the Claiborne Avenue Auto Pound. Outside Orleans Parish, call the local parish sheriff's office instead.
- 2 Go to the right lot
The Almonaster Ave lot only takes payments. Your car itself is released at the Claiborne Avenue Auto Pound, 400 N. Claiborne Ave.
- 3 Check the hours before you drive over
Claiborne's vehicle-release window runs 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address, for tickets and boots only, runs 8 a.m. to 6 p.m. weekdays, so confirm which one you need by phone first.
- 4 Confirm your balance
Call (504) 658-8284 to check the fee tied to your plate, and clear any parking citations 90 or more days old, since those have to be paid before release too.
- 5 Pay the pound directly
Quick Tow New Orleans doesn't set or collect the city's impound fees. You pay the pound, not us.
- 6 Retrieve your vehicle
Bring valid ID and be ready to pay the full balance. Most releases happen the same day once you're there during release hours.
What this looks like around Gentilly
A tow from {c} still routes through the same Claiborne Avenue Auto Pound as the rest of Orleans Parish. Call (504) 658-8100 to confirm the tow before making the drive, since New Orleans East and Gentilly sit farther from Claiborne than the Core does.
Three university campuses packed into one neighborhood, University of New Orleans, Southern University at New Orleans, and Dillard, mean a steady stream of student lockouts, expired-tag citations, and campus-lot tows here. Layer that on a flood-scarred street grid where the London Ave Canal breach is still the local reference point for how bad a flood can get, and Gentilly stays busy. A Gentilly tow, whether a campus-adjacent lockout gone bad or a routine private-lot pull, follows the City of New Orleans' fee schedule, $228.75 minimum for Light Duty. Gentilly Blvd (US-90), Franklin Ave, Elysian Fields Ave, and Paris Rd (I-510) carry most traffic through, past the New Orleans Baptist Theological Seminary and the FBI's local field office. The London Ave Canal floodwall breach during Katrina devastated the area, and by a 2007 estimate it had recovered less than half its pre-storm population and business base. Release is at the Claiborne Avenue Auto Pound, open 7:30 a.m. to 10 p.m. daily; call (504) 658-8100 to confirm a city tow. Gentilly is described locally as broad, racially diverse, and lower-middle-income.
Common Gentilly questions
How do I find out where my car was towed in Gentilly?
Call the Claiborne Avenue Auto Pound at (504) 658-8100 to confirm the tow. Payment can also be handled at the Almonaster Ave lot, but your car is released at Claiborne.
What are the current impound fees in Gentilly?
As of July 27, 2026, a Light Duty tow starts at $228.75 for the first 90 minutes, plus $76.25 per additional half-hour, and storage runs $19 a day, capped at $500 total.
What hours can I pick up my car in Gentilly?
The Claiborne Avenue Auto Pound releases vehicles 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address handles tickets and boots only, 8 a.m. to 6 p.m. weekdays.
Can Quick Tow New Orleans release my car from impound in Gentilly?
No, we're a private tow company, not the city pound. We can't waive fees, but we can help with transport once your car is released.
Related help for Gentilly
Impound release process in the rest of the Lakefront & East area
Need your car towed once it's released in Gentilly?
We can't waive the yard's fees. We can tow it home the moment it clears.