Impound release process · New Orleans East, LA

How to get your car out of impound in New Orleans East

If your car got towed in New Orleans East, here's how to get it back fast, including where it likely went and what you'll owe.

The short version

What Louisiana law says

New Orleans runs its own city pound instead of relying on a scattered network of private storage lots. The Department of Public Works Parking Division operates two facilities: the Claiborne Avenue Auto Pound at 400 N. Claiborne Ave, directly beneath the expressway at Claiborne and Conti St, and a payment-only lot at 10200 Almonaster Ave. Claiborne handles both payment and vehicle release and is open 7:30 a.m. to 10 p.m., seven days a week. The Almonaster lot only takes payments and runs 8 a.m. to 6 p.m., Monday through Friday, so if you drive out there expecting to pick up your car, you'll be turned around. Call (504) 658-8100 to confirm your car was towed, or (504) 658-8284 to check the fee balance tied to your plate. As of July 27, 2026, tow and storage fees run on a new schedule: a Light Duty tow starts at $228.75 for the first 90 minutes, then $76.25 per additional half-hour, and storage adds $19 a day, capped at $500 total. Any parking citations 90 or more days old have to be paid off too before the car's released. Quick Tow New Orleans is a private tow company, not the city pound. We can't waive fees the city sets, but we can help with transport once your car's released.

Step by step

How it works in New Orleans East

  1. 1
    Find out where your car went

    Call (504) 658-8100 to confirm your car was towed to the Claiborne Avenue Auto Pound. Outside Orleans Parish, call the local parish sheriff's office instead.

  2. 2
    Go to the right lot

    The Almonaster Ave lot only takes payments. Your car itself is released at the Claiborne Avenue Auto Pound, 400 N. Claiborne Ave.

  3. 3
    Check the hours before you drive over

    Claiborne's vehicle-release window runs 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address, for tickets and boots only, runs 8 a.m. to 6 p.m. weekdays, so confirm which one you need by phone first.

  4. 4
    Confirm your balance

    Call (504) 658-8284 to check the fee tied to your plate, and clear any parking citations 90 or more days old, since those have to be paid before release too.

  5. 5
    Pay the pound directly

    Quick Tow New Orleans doesn't set or collect the city's impound fees. You pay the pound, not us.

  6. 6
    Retrieve your vehicle

    Bring valid ID and be ready to pay the full balance. Most releases happen the same day once you're there during release hours.

New Orleans East context

What this looks like around New Orleans East

A tow from {c} still routes through the same Claiborne Avenue Auto Pound as the rest of Orleans Parish. Call (504) 658-8100 to confirm the tow before making the drive, since New Orleans East and Gentilly sit farther from Claiborne than the Core does.

New Orleans East is the largest neighborhood in the city by land area, roughly 65% of it, holding about 20% of the population, 75,223 residents as of the 2020 Census, and that size alone means longer tow distances from any central yard by default. Chef Menteur Hwy's older strip-mall corridor sees a steady rate of breakdowns and abandoned-vehicle calls, and I-10, which splits the area nearly in half, adds its own crash exposure. New Orleans East sits in Orleans Parish despite its distance from downtown, so a tow here still follows the City of New Orleans' fee schedule, $228.75 minimum for Light Duty, $19 a day storage capped at $500. The state's free Motorist Assistance Patrol even covers part of this stretch, running daytime on I-10 out to Michoud Blvd near the historic Michoud Assembly Facility site. The Almonaster Ave lot, 10200 Almonaster Ave, 8 a.m. to 6 p.m. Monday through Friday, handles payment for this side of the city, though release still happens at the Claiborne Avenue Auto Pound. Village de L'Est's Vietnamese commercial corridor, dubbed Little Vietnam along Alcee Fortier Blvd, remains a well-established community here despite the area's slow, uneven post-Katrina rebuild.

New Orleans East covers 65 percent of the city's land on just 20 percent of its population, so tow distances here run longer than anywhere else on our map by simple geography. Chef Menteur Hwy, the old US-90 corridor through the area's strip malls and the Vietnamese American business district around Alcee Fortier Blvd, sees a steady rate of breakdowns and abandoned-vehicle calls, and I-10 splitting the area in half adds its own crash exposure at spots like the Downman Rd interchange. The neighborhood flooded severely in Katrina, and the slow, uneven rebuild since then still leaves some stretches with less infrastructure support than the rest of the city, exactly the gap a responsive local tow answers. The Michoud area subsides at roughly 2 inches a year, a long-term concern for the roads and pipes out here, not just a one-time flood risk. We reach Read Blvd, the Village de L'Est business corridor, and the I-10/Crowder Blvd interchange in about 30 to 45 minutes, honestly longer than our core-city average given the sheer distance involved, and wheel-lift handles most routine roadside calls out here.

New Orleans East impound FAQs

Common New Orleans East questions

How do I find out where my car was towed in New Orleans East?

Call the Claiborne Avenue Auto Pound at (504) 658-8100 to confirm the tow. Payment can also be handled at the Almonaster Ave lot, but your car is released at Claiborne.

What are the current impound fees in New Orleans East?

As of July 27, 2026, a Light Duty tow starts at $228.75 for the first 90 minutes, plus $76.25 per additional half-hour, and storage runs $19 a day, capped at $500 total.

What hours can I pick up my car in New Orleans East?

The Claiborne Avenue Auto Pound releases vehicles 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address handles tickets and boots only, 8 a.m. to 6 p.m. weekdays.

Can Quick Tow New Orleans release my car from impound in New Orleans East?

No, we're a private tow company, not the city pound. We can't waive fees, but we can help with transport once your car is released.

Nearby

Impound release process in the rest of the Lakefront & East area

Serving New Orleans East

Need your car towed once it's released in New Orleans East?

We can't waive the yard's fees. We can tow it home the moment it clears.