Impound release process · Lower Ninth Ward, LA

How to get your car out of impound in Lower Ninth Ward

If your car got towed in Lower Ninth Ward, here's how to get it back fast, including where it likely went and what you'll owe.

The short version

What Louisiana law says

New Orleans runs its own city pound instead of relying on a scattered network of private storage lots. The Department of Public Works Parking Division operates two facilities: the Claiborne Avenue Auto Pound at 400 N. Claiborne Ave, directly beneath the expressway at Claiborne and Conti St, and a payment-only lot at 10200 Almonaster Ave. Claiborne handles both payment and vehicle release and is open 7:30 a.m. to 10 p.m., seven days a week. The Almonaster lot only takes payments and runs 8 a.m. to 6 p.m., Monday through Friday, so if you drive out there expecting to pick up your car, you'll be turned around. Call (504) 658-8100 to confirm your car was towed, or (504) 658-8284 to check the fee balance tied to your plate. As of July 27, 2026, tow and storage fees run on a new schedule: a Light Duty tow starts at $228.75 for the first 90 minutes, then $76.25 per additional half-hour, and storage adds $19 a day, capped at $500 total. Any parking citations 90 or more days old have to be paid off too before the car's released. Quick Tow New Orleans is a private tow company, not the city pound. We can't waive fees the city sets, but we can help with transport once your car's released.

Step by step

How it works in Lower Ninth Ward

  1. 1
    Find out where your car went

    Call (504) 658-8100 to confirm your car was towed to the Claiborne Avenue Auto Pound. Outside Orleans Parish, call the local parish sheriff's office instead.

  2. 2
    Go to the right lot

    The Almonaster Ave lot only takes payments. Your car itself is released at the Claiborne Avenue Auto Pound, 400 N. Claiborne Ave.

  3. 3
    Check the hours before you drive over

    Claiborne's vehicle-release window runs 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address, for tickets and boots only, runs 8 a.m. to 6 p.m. weekdays, so confirm which one you need by phone first.

  4. 4
    Confirm your balance

    Call (504) 658-8284 to check the fee tied to your plate, and clear any parking citations 90 or more days old, since those have to be paid before release too.

  5. 5
    Pay the pound directly

    Quick Tow New Orleans doesn't set or collect the city's impound fees. You pay the pound, not us.

  6. 6
    Retrieve your vehicle

    Bring valid ID and be ready to pay the full balance. Most releases happen the same day once you're there during release hours.

Lower Ninth Ward context

What this looks like around Lower Ninth Ward

A tow from {c} still routes through the same Claiborne Avenue Auto Pound as the rest of Orleans Parish. Call (504) 658-8100 to confirm the tow before making the drive, since New Orleans East and Gentilly sit farther from Claiborne than the Core does.

Vehicle density here runs lower than almost anywhere else in the city, but the three Industrial Canal bridge crossings, St. Claude Ave, Claiborne Ave, and Florida Ave, are chokepoints for any breakdown, and a real share of calls come from construction and utility vehicles tied to the neighborhood's continued rebuild rather than daily commuters. This was ground zero for the Katrina levee breaches: two separate failures sent a barge through the neighborhood and leveled homes in its path, and it was the last part of the city to get power and water back and the last to be pumped dry. The Lower Ninth Ward sits in Orleans Parish, so a tow here follows the City of New Orleans' fee schedule, $228.75 minimum for Light Duty. Release is at the Claiborne Avenue Auto Pound, 400 N. Claiborne Ave, open 7:30 a.m. to 10 p.m. seven days a week; call (504) 658-8100 to confirm a city tow before crossing one of those bridges. Population fell from 14,008 in 2000 to 2,842 by 2010, and an estimated 1,675 households as of 2020, still a fraction of pre-Katrina levels, near Jackson Barracks, the Louisiana National Guard's headquarters since 1834.

Lower Ninth Ward impound FAQs

Common Lower Ninth Ward questions

How do I find out where my car was towed in Lower Ninth Ward?

Call the Claiborne Avenue Auto Pound at (504) 658-8100 to confirm the tow. Payment can also be handled at the Almonaster Ave lot, but your car is released at Claiborne.

What are the current impound fees in Lower Ninth Ward?

As of July 27, 2026, a Light Duty tow starts at $228.75 for the first 90 minutes, plus $76.25 per additional half-hour, and storage runs $19 a day, capped at $500 total.

What hours can I pick up my car in Lower Ninth Ward?

The Claiborne Avenue Auto Pound releases vehicles 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address handles tickets and boots only, 8 a.m. to 6 p.m. weekdays.

Can Quick Tow New Orleans release my car from impound in Lower Ninth Ward?

No, we're a private tow company, not the city pound. We can't waive fees, but we can help with transport once your car is released.

Nearby

Impound release process in the rest of the Lakefront & East area

Serving Lower Ninth Ward

Need your car towed once it's released in Lower Ninth Ward?

We can't waive the yard's fees. We can tow it home the moment it clears.