How to get your car out of impound in River Ridge
If your car got towed in River Ridge, here's how to get it back fast, including where it likely went and what you'll owe.
What Louisiana law says
New Orleans runs its own city pound instead of relying on a scattered network of private storage lots. The Department of Public Works Parking Division operates two facilities: the Claiborne Avenue Auto Pound at 400 N. Claiborne Ave, directly beneath the expressway at Claiborne and Conti St, and a payment-only lot at 10200 Almonaster Ave. Claiborne handles both payment and vehicle release and is open 7:30 a.m. to 10 p.m., seven days a week. The Almonaster lot only takes payments and runs 8 a.m. to 6 p.m., Monday through Friday, so if you drive out there expecting to pick up your car, you'll be turned around. Call (504) 658-8100 to confirm your car was towed, or (504) 658-8284 to check the fee balance tied to your plate. As of July 27, 2026, tow and storage fees run on a new schedule: a Light Duty tow starts at $228.75 for the first 90 minutes, then $76.25 per additional half-hour, and storage adds $19 a day, capped at $500 total. Any parking citations 90 or more days old have to be paid off too before the car's released. Quick Tow New Orleans is a private tow company, not the city pound. We can't waive fees the city sets, but we can help with transport once your car's released.
How it works in River Ridge
- 1 Find out where your car went
Call (504) 658-8100 to confirm your car was towed to the Claiborne Avenue Auto Pound. Outside Orleans Parish, call the local parish sheriff's office instead.
- 2 Go to the right lot
The Almonaster Ave lot only takes payments. Your car itself is released at the Claiborne Avenue Auto Pound, 400 N. Claiborne Ave.
- 3 Check the hours before you drive over
Claiborne's vehicle-release window runs 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address, for tickets and boots only, runs 8 a.m. to 6 p.m. weekdays, so confirm which one you need by phone first.
- 4 Confirm your balance
Call (504) 658-8284 to check the fee tied to your plate, and clear any parking citations 90 or more days old, since those have to be paid before release too.
- 5 Pay the pound directly
Quick Tow New Orleans doesn't set or collect the city's impound fees. You pay the pound, not us.
- 6 Retrieve your vehicle
Bring valid ID and be ready to pay the full balance. Most releases happen the same day once you're there during release hours.
What this looks like around River Ridge
{c} sits in Jefferson Parish, so an impound here runs through the Jefferson Parish Sheriff's Office at (504) 363-5500 (1233 Westbank Expressway, Harvey), open 8 a.m. to 4 p.m. weekdays, or pay online anytime at jpso.com/378/Payments, not the City of New Orleans pound.
Wedged between Harahan, Kenner, Metairie, and the river, River Ridge is a low-drama residential market: most calls are routine breakdowns and driveway tows rather than anything corridor-driven, a quiet fill-in page rather than a flagship one, though the tow rules that apply are the same statewide ones that govern every yard in the parish. River Ridge sits in Jefferson Parish, under the Jefferson Parish Sheriff's Office, 1233 Westbank Expressway, Harvey, (504) 363-5500, jpso.com/378/Payments. No parish-specific rate ordinance could be confirmed, so the Louisiana Public Service Commission's statewide cap, $152.50 an hour for Light Duty, applies here as it does across the rest of Jefferson Parish. Storage on a non-consensual tow runs $34.00 a day outdoors under that same state schedule, and every invoice from the yard has to be itemized before you're asked to pay. Jefferson Hwy runs a 3-mile stretch through the community, past Little Farms Park, Jesse Owens Park, and the River Ridge branch library, which opened in 2018. River Ridge's 2020 population was 13,591, a community that's 73.32% non-Hispanic White, 11.8% African American, and 10.09% Hispanic/Latino.
Common River Ridge questions
How do I find out where my car was towed in River Ridge?
Call the Claiborne Avenue Auto Pound at (504) 658-8100 to confirm the tow. Payment can also be handled at the Almonaster Ave lot, but your car is released at Claiborne.
What are the current impound fees in River Ridge?
As of July 27, 2026, a Light Duty tow starts at $228.75 for the first 90 minutes, plus $76.25 per additional half-hour, and storage runs $19 a day, capped at $500 total.
What hours can I pick up my car in River Ridge?
The Claiborne Avenue Auto Pound releases vehicles 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address handles tickets and boots only, 8 a.m. to 6 p.m. weekdays.
Can Quick Tow New Orleans release my car from impound in River Ridge?
No, we're a private tow company, not the city pound. We can't waive fees, but we can help with transport once your car is released.
Related help for River Ridge
Impound release process in the rest of the Jefferson East Bank area
Need your car towed once it's released in River Ridge?
We can't waive the yard's fees. We can tow it home the moment it clears.