How to get your car out of impound in Westwego
If your car got towed in Westwego, here's how to get it back fast, including where it likely went and what you'll owe.
What Louisiana law says
New Orleans runs its own city pound instead of relying on a scattered network of private storage lots. The Department of Public Works Parking Division operates two facilities: the Claiborne Avenue Auto Pound at 400 N. Claiborne Ave, directly beneath the expressway at Claiborne and Conti St, and a payment-only lot at 10200 Almonaster Ave. Claiborne handles both payment and vehicle release and is open 7:30 a.m. to 10 p.m., seven days a week. The Almonaster lot only takes payments and runs 8 a.m. to 6 p.m., Monday through Friday, so if you drive out there expecting to pick up your car, you'll be turned around. Call (504) 658-8100 to confirm your car was towed, or (504) 658-8284 to check the fee balance tied to your plate. As of July 27, 2026, tow and storage fees run on a new schedule: a Light Duty tow starts at $228.75 for the first 90 minutes, then $76.25 per additional half-hour, and storage adds $19 a day, capped at $500 total. Any parking citations 90 or more days old have to be paid off too before the car's released. Quick Tow New Orleans is a private tow company, not the city pound. We can't waive fees the city sets, but we can help with transport once your car's released.
How it works in Westwego
- 1 Find out where your car went
Call (504) 658-8100 to confirm your car was towed to the Claiborne Avenue Auto Pound. Outside Orleans Parish, call the local parish sheriff's office instead.
- 2 Go to the right lot
The Almonaster Ave lot only takes payments. Your car itself is released at the Claiborne Avenue Auto Pound, 400 N. Claiborne Ave.
- 3 Check the hours before you drive over
Claiborne's vehicle-release window runs 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address, for tickets and boots only, runs 8 a.m. to 6 p.m. weekdays, so confirm which one you need by phone first.
- 4 Confirm your balance
Call (504) 658-8284 to check the fee tied to your plate, and clear any parking citations 90 or more days old, since those have to be paid before release too.
- 5 Pay the pound directly
Quick Tow New Orleans doesn't set or collect the city's impound fees. You pay the pound, not us.
- 6 Retrieve your vehicle
Bring valid ID and be ready to pay the full balance. Most releases happen the same day once you're there during release hours.
What this looks like around Westwego
Algiers tows still route through the Claiborne Avenue Auto Pound, since Algiers is Orleans Parish. Everywhere else on this side of the river, Gretna, Harvey, Marrero, Westwego, Terrytown, and Belle Chasse, sits in Jefferson or Plaquemines Parish, so call the number on the tow-away sign or the Jefferson Parish Sheriff's Office at (504) 363-5500 instead.
Westwego anchors the western end of the Westbank Expressway corridor, one of the metro's lower-income markets, where older vehicle stock and a higher share of budget, no-AAA households make straightforward pricing and fast response the things that win jobs a premium-branded competitor won't fight for. Westwego sits in Jefferson Parish, where the Jefferson Parish Sheriff's Office, 1233 Westbank Expressway, Harvey, (504) 363-5500, handles impound matters. No parish-specific rate ordinance could be confirmed, so the Louisiana Public Service Commission's statewide cap, $152.50 an hour for Light Duty, applies. State rules also cap what a yard can charge for personal-property retrieval, and forbid any fee at all for retrieval during normal business hours, worth knowing in a price-sensitive market like this one. Cash payments that require change owed back must be refunded by mailed check within 10 days if change isn't available on the spot. Ask the yard for an itemized bill before paying anything. Fourth St and River Rd run past the historic Westwego ferry landing and the Fourth Street farmers market corridor. Westwego's 2020 population was 8,568, with the lowest median household income in this research set, $30,126, and roughly 28.3% below the poverty line.
Common Westwego questions
How do I find out where my car was towed in Westwego?
Call the Claiborne Avenue Auto Pound at (504) 658-8100 to confirm the tow. Payment can also be handled at the Almonaster Ave lot, but your car is released at Claiborne.
What are the current impound fees in Westwego?
As of July 27, 2026, a Light Duty tow starts at $228.75 for the first 90 minutes, plus $76.25 per additional half-hour, and storage runs $19 a day, capped at $500 total.
What hours can I pick up my car in Westwego?
The Claiborne Avenue Auto Pound releases vehicles 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address handles tickets and boots only, 8 a.m. to 6 p.m. weekdays.
Can Quick Tow New Orleans release my car from impound in Westwego?
No, we're a private tow company, not the city pound. We can't waive fees, but we can help with transport once your car is released.
Related help for Westwego
Impound release process in the rest of the West Bank area
Need your car towed once it's released in Westwego?
We can't waive the yard's fees. We can tow it home the moment it clears.