How to get your car out of impound in Harvey
If your car got towed in Harvey, here's how to get it back fast, including where it likely went and what you'll owe.
What Louisiana law says
New Orleans runs its own city pound instead of relying on a scattered network of private storage lots. The Department of Public Works Parking Division operates two facilities: the Claiborne Avenue Auto Pound at 400 N. Claiborne Ave, directly beneath the expressway at Claiborne and Conti St, and a payment-only lot at 10200 Almonaster Ave. Claiborne handles both payment and vehicle release and is open 7:30 a.m. to 10 p.m., seven days a week. The Almonaster lot only takes payments and runs 8 a.m. to 6 p.m., Monday through Friday, so if you drive out there expecting to pick up your car, you'll be turned around. Call (504) 658-8100 to confirm your car was towed, or (504) 658-8284 to check the fee balance tied to your plate. As of July 27, 2026, tow and storage fees run on a new schedule: a Light Duty tow starts at $228.75 for the first 90 minutes, then $76.25 per additional half-hour, and storage adds $19 a day, capped at $500 total. Any parking citations 90 or more days old have to be paid off too before the car's released. Quick Tow New Orleans is a private tow company, not the city pound. We can't waive fees the city sets, but we can help with transport once your car's released.
How it works in Harvey
- 1 Find out where your car went
Call (504) 658-8100 to confirm your car was towed to the Claiborne Avenue Auto Pound. Outside Orleans Parish, call the local parish sheriff's office instead.
- 2 Go to the right lot
The Almonaster Ave lot only takes payments. Your car itself is released at the Claiborne Avenue Auto Pound, 400 N. Claiborne Ave.
- 3 Check the hours before you drive over
Claiborne's vehicle-release window runs 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address, for tickets and boots only, runs 8 a.m. to 6 p.m. weekdays, so confirm which one you need by phone first.
- 4 Confirm your balance
Call (504) 658-8284 to check the fee tied to your plate, and clear any parking citations 90 or more days old, since those have to be paid before release too.
- 5 Pay the pound directly
Quick Tow New Orleans doesn't set or collect the city's impound fees. You pay the pound, not us.
- 6 Retrieve your vehicle
Bring valid ID and be ready to pay the full balance. Most releases happen the same day once you're there during release hours.
What this looks like around Harvey
Algiers tows still route through the Claiborne Avenue Auto Pound, since Algiers is Orleans Parish. Everywhere else on this side of the river, Gretna, Harvey, Marrero, Westwego, Terrytown, and Belle Chasse, sits in Jefferson or Plaquemines Parish, so call the number on the tow-away sign or the Jefferson Parish Sheriff's Office at (504) 363-5500 instead.
The Harvey Canal is a working marine and oilfield-services waterway lined with tugboat, barge, and heavy-equipment operators, making this the metro's strongest heavy-duty and commercial-fleet towing market on the whole West Bank. Harvey sits in Jefferson Parish, where the Jefferson Parish Sheriff's Office, 1233 Westbank Expressway, Harvey, (504) 363-5500, jpso.com/378/Payments, handles impound matters. The parish's own towing rate ordinance could not be confirmed, so the Louisiana Public Service Commission's statewide schedule governs instead: $152.50 an hour for Light Duty, 1.5-hour minimum, up to $430.50 an hour for Heavy Duty with a 1-hour minimum, and $299.00 an hour on top of standard recovery for rotator work, which requires photo or video proof under state rules. That heavier tier matters here given the canal's tug and barge traffic. Ordinary Westbank Expressway commuter volume adds to the industrial base, along with a Honduran and Central American population share that's grown fast in recent years. Harvey's population reached 22,236 in 2020, with a median household income of $41,559 and roughly 16.6% of residents below the poverty line. The area is also home to the Jefferson Parish Public School System's headquarters and the Jane O'Brien Chatelain library.
Harvey runs along the Harvey Canal, a working marine and oilfield-services waterway lined with tugboat operators, barge companies, and heavy-equipment yards, and that makes this the strongest heavy-duty and commercial-fleet towing market on the whole West Bank. Tugboats and barges aren't our call type, but the trucks, trailers, and fleet vehicles that service that industrial corridor are, and that work runs on a different schedule than residential towing, odd hours tied to shift changes and vessel schedules rather than a normal 9-to-5. Layer that on top of ordinary Westbank Expressway commuter volume along Peters Rd and Manhattan Blvd, and a Honduran and Central American population share that's grown fast in the last two decades, and Harvey is a market where both bilingual service and heavy-duty capability matter. We reach the Harvey Canal industrial corridor, Manhattan Blvd, and the Westbank Expressway in about 25 to 35 minutes, and we run the right truck for the job, wheel-lift for a stranded sedan, flatbed or heavy-duty for anything off the industrial yards.
Common Harvey questions
How do I find out where my car was towed in Harvey?
Call the Claiborne Avenue Auto Pound at (504) 658-8100 to confirm the tow. Payment can also be handled at the Almonaster Ave lot, but your car is released at Claiborne.
What are the current impound fees in Harvey?
As of July 27, 2026, a Light Duty tow starts at $228.75 for the first 90 minutes, plus $76.25 per additional half-hour, and storage runs $19 a day, capped at $500 total.
What hours can I pick up my car in Harvey?
The Claiborne Avenue Auto Pound releases vehicles 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address handles tickets and boots only, 8 a.m. to 6 p.m. weekdays.
Can Quick Tow New Orleans release my car from impound in Harvey?
No, we're a private tow company, not the city pound. We can't waive fees, but we can help with transport once your car is released.
Related help for Harvey
Impound release process in the rest of the West Bank area
Need your car towed once it's released in Harvey?
We can't waive the yard's fees. We can tow it home the moment it clears.