A boot is not a tow. The car is still on the street. Do not cut the device. Do not call a wrecker to drag a booted car. First decide whether this is a City of New Orleans boot or a private-lot boot, then use the matching number.
This page is the boot script. If the curb is already empty, use who to call when your car is towed and find your towed car. Quick Tow New Orleans does not place boots and cannot remove one.
Start with whose boot is on the wheel
Read the sticker, the tag, and the nearest sign. The name and phone on that hardware tell you who to call.
City of New Orleans boot
For a City boot, call the Boot Release line at 1-855-437-9340. You can also pay in person at the Administrative Hearing Center, 1340 Poydras St, Suite 1100, 8 a.m. to 5 p.m. Monday through Friday, or at the Cashiering Office at 400 N. Claiborne Ave, 8 a.m. to 6 p.m. Monday through Friday. The City’s Get Boot Removed page is the source for those windows. Call to confirm same-day hours before you drive over.
The boot comes off once outstanding parking violations are paid. We do not publish a City boot dollar figure while City sources conflict. Confirm the amount with the Parking Division on that call. To check a fee balance tied to a plate, call (504) 658-8284.
Private-lot boot
A shopping center, apartment, or hospital lot uses a booting company, not the City pound. Louisiana R.S. 32:1741 requires a sign at least 18 inches wide by 24 inches tall, with lettering at least 2 inches tall, naming the booting company, its phone number, the removal fee, and the warning “Unauthorized vehicles will be booted at owner’s expense.” Call the number on that sign. That phone must be staffed 24 hours a day by a live operator.
The 90-minute rule and the 10-day hearing
After you call, boot-removal personnel have 90 minutes to arrive. If they do not arrive within that period, the company cannot charge a boot-removal fee or any other amount. That is R.S. 32:1741, statewide, not a City courtesy.
For an improper-parking boot, the company must have photographic proof clearly showing the violation. Ask to see it. Photograph the boot, the sign, the space, and your permit before the device comes off.
You may request an administrative hearing within 10 days to contest the boot or the fee. That is the boot hearing. It is not the R.S. 32:1727 hearing used after a public-agency tow. Ask the booting company where to send the request, then confirm that path with the responsible agency before the deadline.
Boot-removal personnel must accept cash, credit cards, and debit cards.
What not to do
Do not drive on a booted wheel. Do not hire someone to cut the lock. Do not treat a boot as a breakdown. A consented emergency tow is for a car you asked to have moved, not for a device the City or a lot company still owns.
If the car later disappears, the boot job is over and an impound job has started. Call (504) 658-8100 for a City tow, or the company on the lot sign for a private tow. Jefferson Parish questions go to the Jefferson Parish Sheriff’s Office at (504) 363-5500. Do not assume Claiborne has a Jefferson Parish car.
When this line is the right call
Quick Tow New Orleans matches you with a licensed independent operator for a tow you request. We do not run a boot crew, a City lot, or a private yard. We cannot waive a citation.
Call this line after the boot is off if the car still will not move and you need it taken to an address you name. Our published light-duty hookup is $95. Confirm the full figure with the operator before the truck rolls. The line takes calls 24/7. Calls to (504) 474-5530 are recorded.
When to call us
Call (504) 474-5530 only when you need a licensed operator for a requested tow after the boot is resolved. For the device still on the wheel, use 1-855-437-9340 or the number on the 18-by-24 sign.