How to get your car out of impound in CBD
If your car got towed in CBD, here's how to get it back fast, including where it likely went and what you'll owe.
What Louisiana law says
New Orleans runs its own city pound instead of relying on a scattered network of private storage lots. The City directs impound payments to 400 N. Claiborne Ave, even when a vehicle is stored at 10200 Almonaster Ave. Vehicles held longer than 24 hours may be moved to Almonaster. Confirm the pickup location with the City before traveling. The payment office at Claiborne is listed as open 7:30 a.m. to 10 p.m. daily; confirm same-day hours. Call (504) 658-8100 to confirm your car was towed, or (504) 658-8284 to check the fee balance tied to your plate. As of July 27, 2026, tow and storage fees run on a new schedule: a Light Duty tow starts at $228.75 for the first 90 minutes, then $76.25 per additional half-hour. Confirm daily storage with the City. We do not publish a daily City storage figure while sources conflict. Any parking citations 90 or more days old have to be paid off too before the car's released. Quick Tow New Orleans is a private tow company, not the city pound. We can't waive fees the city sets, but we can help with transport once your car's released.
How it works in CBD
- 1 Find out where your car went
Call (504) 658-8100 to confirm your car was towed to the Claiborne Avenue Auto Pound. Outside Orleans Parish, call the local parish sheriff's office instead.
- 2 Go to the right lot
The City directs impound payments to 400 N. Claiborne Ave, even when a vehicle is stored at 10200 Almonaster Ave. Vehicles held longer than 24 hours may be moved to Almonaster. Confirm the pickup location with the City before traveling.
- 3 Check the hours before you drive over
Claiborne's vehicle-release window runs 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address, for tickets and boots only, runs 8 a.m. to 6 p.m. weekdays, so confirm which one you need by phone first.
- 4 Confirm your balance
Call (504) 658-8284 to check the fee tied to your plate, and clear any parking citations 90 or more days old, since those have to be paid before release too.
- 5 Pay the pound directly
Quick Tow New Orleans doesn't set or collect the city's impound fees. You pay the pound, not us.
- 6 Retrieve your vehicle
Bring valid ID and be ready to pay the full balance. Most releases happen the same day once you're there during release hours.
What this looks like around CBD
If the City towed your car in {c}, call (504) 658-8100 to confirm where it is stored. City impound payments go to 400 N. Claiborne Ave, even if the car was moved to Almonaster. Confirm the pickup location and same-day hours before traveling.
Saints and Pelicans game days, the Sugar Bowl, big conventions, and Mardi Gras staging all throw up hard no-parking zones around the Superdome and Convention Center, and the city tows those zones aggressively. A CBD tow, whether pulled from an event-night tow-away block or a private office-tower garage on Poydras or Loyola, falls under the City of New Orleans' fee schedule, a $228.75 minimum for a Light Duty vehicle. Weekday office-tower garages and vacant surface lots add a steady stream of private-lot tows on top of the event spikes. Release happens at the Claiborne Avenue Auto Pound, 400 N. Claiborne Ave, open 7:30 a.m. to 10 p.m. seven days a week; call (504) 658-8100 to confirm a city tow, or check the number posted on a private-lot sign first. Any private-lot tow must be posted with the towing company's name, address, and phone in lettering at least two inches high under state law, and the operator owes an itemized invoice. The CBD's core tract held roughly 2,060 residents as of 2010, a small resident base against a daytime population that fills the Superdome, the Morial Convention Center, and Union Passenger Terminal every week.
Common CBD questions
How do I find out where my car was towed in CBD?
Call (504) 658-8100 to locate a vehicle towed by the City. The City directs impound payments to 400 N. Claiborne Ave, even when a vehicle is stored at 10200 Almonaster Ave. Vehicles held longer than 24 hours may be moved to Almonaster. Confirm the pickup location with the City before traveling.
What are the current impound fees in CBD?
As of July 27, 2026, a Light Duty tow starts at $228.75 for the first 90 minutes, plus $76.25 per additional half-hour. Confirm daily storage with the City at (504) 658-8284. We do not publish a daily City storage figure while sources conflict.
What hours can I pick up my car in CBD?
The Claiborne Avenue Auto Pound releases vehicles 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address handles tickets and boots only, 8 a.m. to 6 p.m. weekdays.
Can Quick Tow New Orleans release my car from impound in CBD?
No, we're a private tow company, not the city pound. We can't waive fees, but we can help with transport once your car is released.
Related help for CBD
Impound release process in the rest of the Orleans Core area
Need your car towed once it's released in CBD?
We can't waive the yard's fees. We can tow it home the moment it clears.