Impound release process · Mid-City, LA

How to get your car out of impound in Mid-City

If your car got towed in Mid-City, here's how to get it back fast, including where it likely went and what you'll owe.

The short version

What Louisiana law says

New Orleans runs its own city pound instead of relying on a scattered network of private storage lots. The City directs impound payments to 400 N. Claiborne Ave, even when a vehicle is stored at 10200 Almonaster Ave. Vehicles held longer than 24 hours may be moved to Almonaster. Confirm the pickup location with the City before traveling. The payment office at Claiborne is listed as open 7:30 a.m. to 10 p.m. daily; confirm same-day hours. Call (504) 658-8100 to confirm your car was towed, or (504) 658-8284 to check the fee balance tied to your plate. As of July 27, 2026, tow and storage fees run on a new schedule: a Light Duty tow starts at $228.75 for the first 90 minutes, then $76.25 per additional half-hour. Confirm daily storage with the City. We do not publish a daily City storage figure while sources conflict. Any parking citations 90 or more days old have to be paid off too before the car's released. Quick Tow New Orleans is a private tow company, not the city pound. We can't waive fees the city sets, but we can help with transport once your car's released.

Step by step

How it works in Mid-City

  1. 1
    Find out where your car went

    Call (504) 658-8100 to confirm your car was towed to the Claiborne Avenue Auto Pound. Outside Orleans Parish, call the local parish sheriff's office instead.

  2. 2
    Go to the right lot

    The City directs impound payments to 400 N. Claiborne Ave, even when a vehicle is stored at 10200 Almonaster Ave. Vehicles held longer than 24 hours may be moved to Almonaster. Confirm the pickup location with the City before traveling.

  3. 3
    Check the hours before you drive over

    Claiborne's vehicle-release window runs 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address, for tickets and boots only, runs 8 a.m. to 6 p.m. weekdays, so confirm which one you need by phone first.

  4. 4
    Confirm your balance

    Call (504) 658-8284 to check the fee tied to your plate, and clear any parking citations 90 or more days old, since those have to be paid before release too.

  5. 5
    Pay the pound directly

    Quick Tow New Orleans doesn't set or collect the city's impound fees. You pay the pound, not us.

  6. 6
    Retrieve your vehicle

    Bring valid ID and be ready to pay the full balance. Most releases happen the same day once you're there during release hours.

Mid-City context

What this looks like around Mid-City

If the City towed your car in {c}, call (504) 658-8100 to confirm where it is stored. City impound payments go to 400 N. Claiborne Ave, even if the car was moved to Almonaster. Confirm the pickup location and same-day hours before traveling.

Jazz Fest, held late April into early May, turns the Fair Grounds Race Course area into a parking crunch that spills for blocks, and City Park draws its own visitor overflow year-round on top of that. A Mid-City tow, whether from a festival-weekend crunch or a routine private-lot pull, falls under the City of New Orleans' fee schedule: $228.75 minimum for Light Duty. Confirm City storage with Parking Division. The neighborhood sits on the historic backslope of the Mississippi's natural levee, backswamp ground that stayed undevelopable until drainage work in the late 1800s and early 1900s, and it still floods hard in any heavy summer downpour, sometimes hydrolocking engines on top of the usual dense residential-commercial parking disputes. Canal St bisects the area and carries the streetcar line out toward the cemeteries and City Park, with Carrollton Ave, Tulane Ave, and I-10 marking the other boundaries. Jesuit High School and Bayou St. John both sit inside those lines. Release is at the Claiborne Avenue Auto Pound, open 7:30 a.m. to 10 p.m. seven days a week; call (504) 658-8100 to confirm a city tow before making the trip out.

Mid-City sits between uptown, downtown, and the suburbs, and it's one of the most mixed neighborhoods in the city by design of that central location. Jazz Fest takes over the Fair Grounds Race Course every late April into early May, and the parking crunch spills for blocks in every direction across two full weekends. City Park draws steady year-round visitor traffic on top of that. The ground here is different from the rest of the city in a way that matters for towing: Mid-City sits on the historic backswamp behind the natural levee, land that stayed undevelopable until drainage work in the early 1900s, and it still floods hard in a routine summer downpour, not just a named storm. A stalled engine in standing water here needs an assessment call before anyone tries to restart it, hydrolock is common enough on Canal St and the low Tulane Ave blocks that we treat it as a default question, not an afterthought. We cover City Park, the Jazz Fest fairgrounds, and the Canal St streetcar line, which gets slower on a festival weekend when street closures reroute everything, and the default is wheel-lift for routine breakdowns, flatbed for anything that's taken on water.

Mid-City impound FAQs

Common Mid-City questions

How do I find out where my car was towed in Mid-City?

Call (504) 658-8100 to locate a vehicle towed by the City. The City directs impound payments to 400 N. Claiborne Ave, even when a vehicle is stored at 10200 Almonaster Ave. Vehicles held longer than 24 hours may be moved to Almonaster. Confirm the pickup location with the City before traveling.

What are the current impound fees in Mid-City?

As of July 27, 2026, a Light Duty tow starts at $228.75 for the first 90 minutes, plus $76.25 per additional half-hour. Confirm daily storage with the City at (504) 658-8284. We do not publish a daily City storage figure while sources conflict.

What hours can I pick up my car in Mid-City?

The Claiborne Avenue Auto Pound releases vehicles 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address handles tickets and boots only, 8 a.m. to 6 p.m. weekdays.

Can Quick Tow New Orleans release my car from impound in Mid-City?

No, we're a private tow company, not the city pound. We can't waive fees, but we can help with transport once your car is released.

Nearby

Impound release process in the rest of the Orleans Core area

Serving Mid-City

Need your car towed once it's released in Mid-City?

We can't waive the yard's fees. We can tow it home the moment it clears.