Impound release process · Uptown, LA

How to get your car out of impound in Uptown

If your car got towed in Uptown, here's how to get it back fast, including where it likely went and what you'll owe.

The short version

What Louisiana law says

New Orleans runs its own city pound instead of relying on a scattered network of private storage lots. The City directs impound payments to 400 N. Claiborne Ave, even when a vehicle is stored at 10200 Almonaster Ave. Vehicles held longer than 24 hours may be moved to Almonaster. Confirm the pickup location with the City before traveling. The payment office at Claiborne is listed as open 7:30 a.m. to 10 p.m. daily; confirm same-day hours. Call (504) 658-8100 to confirm your car was towed, or (504) 658-8284 to check the fee balance tied to your plate. As of July 27, 2026, tow and storage fees run on a new schedule: a Light Duty tow starts at $228.75 for the first 90 minutes, then $76.25 per additional half-hour. Confirm daily storage with the City. We do not publish a daily City storage figure while sources conflict. Any parking citations 90 or more days old have to be paid off too before the car's released. Quick Tow New Orleans is a private tow company, not the city pound. We can't waive fees the city sets, but we can help with transport once your car's released.

Step by step

How it works in Uptown

  1. 1
    Find out where your car went

    Call (504) 658-8100 to confirm your car was towed to the Claiborne Avenue Auto Pound. Outside Orleans Parish, call the local parish sheriff's office instead.

  2. 2
    Go to the right lot

    The City directs impound payments to 400 N. Claiborne Ave, even when a vehicle is stored at 10200 Almonaster Ave. Vehicles held longer than 24 hours may be moved to Almonaster. Confirm the pickup location with the City before traveling.

  3. 3
    Check the hours before you drive over

    Claiborne's vehicle-release window runs 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address, for tickets and boots only, runs 8 a.m. to 6 p.m. weekdays, so confirm which one you need by phone first.

  4. 4
    Confirm your balance

    Call (504) 658-8284 to check the fee tied to your plate, and clear any parking citations 90 or more days old, since those have to be paid before release too.

  5. 5
    Pay the pound directly

    Quick Tow New Orleans doesn't set or collect the city's impound fees. You pay the pound, not us.

  6. 6
    Retrieve your vehicle

    Bring valid ID and be ready to pay the full balance. Most releases happen the same day once you're there during release hours.

Uptown context

What this looks like around Uptown

If the City towed your car in {c}, call (504) 658-8100 to confirm where it is stored. City impound payments go to 400 N. Claiborne Ave, even if the car was moved to Almonaster. Confirm the pickup location and same-day hours before traveling.

St. Charles Ave is the Krewe of Rex's route and dozens of other parades' core path, so the city posts hard tow-away zones for the length of Carnival season, and anything left on the route gets hauled to a city lot. Uptown and Garden District tows, including anything cleared off that parade route, follow the City of New Orleans' fee schedule, a $228.75 minimum for Light Duty. Tulane and Loyola student lockouts and citations, narrow oak-canopied side streets that trap double-parked delivery trucks, and streetcar-clearance enforcement along St. Charles add steady volume year-round. The Claiborne Avenue Auto Pound, 400 N. Claiborne Ave, handles release 7:30 a.m. to 10 p.m. daily; call (504) 658-8100 first to confirm whether the city towed the car. Riverfront and natural-levee ground through here sits higher than most of the city and fared comparatively well in the Katrina flooding, though blocks nearer Claiborne Ave flooded worse. The neighborhood runs from the 19th-century mansions of the Garden District and Lafayette Cemetery No. 1 to Audubon Park, with Magazine St as its commercial spine and Carrollton Ave forming the back boundary.

Uptown runs from the Mississippi River bend through the Garden District's 19th-century mansion blocks to Freret St and the edge of Central City, with St. Charles Ave as the spine. St. Charles is the core route for the Krewe of Rex and dozens of other Carnival parades, so the city posts hard tow-away zones for the length of the season, leave a car on the route during a parade and it's getting hauled to a city lot, no exceptions. Tulane and Loyola sit right off St. Charles too, and student lockouts, expired-tag tows, and campus-lot calls run steady all school year. The narrow, oak-canopied side streets off Magazine St trap double-parked delivery trucks daily, and the streetcar line running the length of St. Charles means clearance enforcement is a year-round concern, not just a Carnival one. Higher, natural-levee ground here fared better than most of the city during Katrina, so our flood calls in Uptown run lighter than in the Core's lower blocks, most jobs are routine breakdowns, lockouts, and parade-season tows. We cover Audubon Park, the Garden District, and the Tulane and Loyola campuses, with wheel-lift for routine calls and flatbed whenever a parade-route tow or a tight side street calls for it.

Uptown impound FAQs

Common Uptown questions

How do I find out where my car was towed in Uptown?

Call (504) 658-8100 to locate a vehicle towed by the City. The City directs impound payments to 400 N. Claiborne Ave, even when a vehicle is stored at 10200 Almonaster Ave. Vehicles held longer than 24 hours may be moved to Almonaster. Confirm the pickup location with the City before traveling.

What are the current impound fees in Uptown?

As of July 27, 2026, a Light Duty tow starts at $228.75 for the first 90 minutes, plus $76.25 per additional half-hour. Confirm daily storage with the City at (504) 658-8284. We do not publish a daily City storage figure while sources conflict.

What hours can I pick up my car in Uptown?

The Claiborne Avenue Auto Pound releases vehicles 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address handles tickets and boots only, 8 a.m. to 6 p.m. weekdays.

Can Quick Tow New Orleans release my car from impound in Uptown?

No, we're a private tow company, not the city pound. We can't waive fees, but we can help with transport once your car is released.

Nearby

Impound release process in the rest of the Orleans Core area

Serving Uptown

Need your car towed once it's released in Uptown?

We can't waive the yard's fees. We can tow it home the moment it clears.