Impound release process · French Quarter, LA

How to get your car out of impound in French Quarter

If your car got towed in French Quarter, here's how to get it back fast, including where it likely went and what you'll owe.

The short version

What Louisiana law says

New Orleans runs its own city pound instead of relying on a scattered network of private storage lots. The City directs impound payments to 400 N. Claiborne Ave, even when a vehicle is stored at 10200 Almonaster Ave. Vehicles held longer than 24 hours may be moved to Almonaster. Confirm the pickup location with the City before traveling. The payment office at Claiborne is listed as open 7:30 a.m. to 10 p.m. daily; confirm same-day hours. Call (504) 658-8100 to confirm your car was towed, or (504) 658-8284 to check the fee balance tied to your plate. As of July 27, 2026, tow and storage fees run on a new schedule: a Light Duty tow starts at $228.75 for the first 90 minutes, then $76.25 per additional half-hour. Confirm daily storage with the City. We do not publish a daily City storage figure while sources conflict. Any parking citations 90 or more days old have to be paid off too before the car's released. Quick Tow New Orleans is a private tow company, not the city pound. We can't waive fees the city sets, but we can help with transport once your car's released.

Step by step

How it works in French Quarter

  1. 1
    Find out where your car went

    Call (504) 658-8100 to confirm your car was towed to the Claiborne Avenue Auto Pound. Outside Orleans Parish, call the local parish sheriff's office instead.

  2. 2
    Go to the right lot

    The City directs impound payments to 400 N. Claiborne Ave, even when a vehicle is stored at 10200 Almonaster Ave. Vehicles held longer than 24 hours may be moved to Almonaster. Confirm the pickup location with the City before traveling.

  3. 3
    Check the hours before you drive over

    Claiborne's vehicle-release window runs 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address, for tickets and boots only, runs 8 a.m. to 6 p.m. weekdays, so confirm which one you need by phone first.

  4. 4
    Confirm your balance

    Call (504) 658-8284 to check the fee tied to your plate, and clear any parking citations 90 or more days old, since those have to be paid before release too.

  5. 5
    Pay the pound directly

    Quick Tow New Orleans doesn't set or collect the city's impound fees. You pay the pound, not us.

  6. 6
    Retrieve your vehicle

    Bring valid ID and be ready to pay the full balance. Most releases happen the same day once you're there during release hours.

French Quarter context

What this looks like around French Quarter

If the City towed your car in {c}, call (504) 658-8100 to confirm where it is stored. City impound payments go to 400 N. Claiborne Ave, even if the car was moved to Almonaster. Confirm the pickup location and same-day hours before traveling.

City enforcement in the French Quarter is unusually aggressive, and tow trucks work these streets even overnight, so the first move on a missing car is the number posted on any private-lot sign, not a phone call. Bourbon, Decatur, and Royal sit inside Orleans Parish, so a city tow still falls under the same $228.75-minimum Light Duty rate charged parishwide. Constant tourist rental-car overflow on residential blocks, bachelor and bachelorette weekend traffic, and French Quarter Fest or Jazz Fest crowds spilling block by block keep private lots enforcing residents-only zones hard. Most jobs here run on a flatbed working narrow side streets, not Bourbon itself, especially after 2 a.m. bar close. If a city tow, call (504) 658-8100 to confirm where the car went, then head to the Claiborne Avenue Auto Pound at 400 N. Claiborne Ave, open 7:30 a.m. to 10 p.m. daily. If it was booted rather than towed, the city's Boot Release line is 1-855-437-9340, or pay at the Administrative Hearing Center on Poydras St. The Quarter's roughly 3,900 residents, a 2010 count and the most recent one found, are vastly outnumbered nightly by tourists and the Honduran-heavy service workforce commuting in daily.

French Quarter calls run day and night on some of the narrowest streets in the metro, and flatbed is our default here since a standard tow truck can't always work Bourbon St, Royal St, or Decatur St without blocking the whole block. Tourist rental cars parked illegally on residential blocks outside the Quarter's own lots are a constant call type, and French Quarter Fest, Jazz Fest, and any Carnival weekend spill parking for blocks past what the neighborhood can absorb. The city's own posted rules run tow and boot fines from $30 to $500 depending on the violation, and enforcement here is genuinely aggressive, tow trucks work these streets even overnight, not just during business hours. Our other steady call type is the 2 a.m. bar-close recovery, a car left on Bourbon or a side street after last call that needs to move before morning enforcement starts. We cover Jackson Square, the French Market, and the Canal St seam with the CBD, the tightest, most central ground on the whole map.

French Quarter impound FAQs

Common French Quarter questions

How do I find out where my car was towed in French Quarter?

Call (504) 658-8100 to locate a vehicle towed by the City. The City directs impound payments to 400 N. Claiborne Ave, even when a vehicle is stored at 10200 Almonaster Ave. Vehicles held longer than 24 hours may be moved to Almonaster. Confirm the pickup location with the City before traveling.

What are the current impound fees in French Quarter?

As of July 27, 2026, a Light Duty tow starts at $228.75 for the first 90 minutes, plus $76.25 per additional half-hour. Confirm daily storage with the City at (504) 658-8284. We do not publish a daily City storage figure while sources conflict.

What hours can I pick up my car in French Quarter?

The Claiborne Avenue Auto Pound releases vehicles 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address handles tickets and boots only, 8 a.m. to 6 p.m. weekdays.

Can Quick Tow New Orleans release my car from impound in French Quarter?

No, we're a private tow company, not the city pound. We can't waive fees, but we can help with transport once your car is released.

Nearby

Impound release process in the rest of the Orleans Core area

Serving French Quarter

Need your car towed once it's released in French Quarter?

We can't waive the yard's fees. We can tow it home the moment it clears.