How to get your car out of impound in Bywater
If your car got towed in Bywater, here's how to get it back fast, including where it likely went and what you'll owe.
What Louisiana law says
New Orleans runs its own city pound instead of relying on a scattered network of private storage lots. The Department of Public Works Parking Division operates two facilities: the Claiborne Avenue Auto Pound at 400 N. Claiborne Ave, directly beneath the expressway at Claiborne and Conti St, and a payment-only lot at 10200 Almonaster Ave. Claiborne handles both payment and vehicle release and is open 7:30 a.m. to 10 p.m., seven days a week. The Almonaster lot only takes payments and runs 8 a.m. to 6 p.m., Monday through Friday, so if you drive out there expecting to pick up your car, you'll be turned around. Call (504) 658-8100 to confirm your car was towed, or (504) 658-8284 to check the fee balance tied to your plate. As of July 27, 2026, tow and storage fees run on a new schedule: a Light Duty tow starts at $228.75 for the first 90 minutes, then $76.25 per additional half-hour, and storage adds $19 a day, capped at $500 total. Any parking citations 90 or more days old have to be paid off too before the car's released. Quick Tow New Orleans is a private tow company, not the city pound. We can't waive fees the city sets, but we can help with transport once your car's released.
How it works in Bywater
- 1 Find out where your car went
Call (504) 658-8100 to confirm your car was towed to the Claiborne Avenue Auto Pound. Outside Orleans Parish, call the local parish sheriff's office instead.
- 2 Go to the right lot
The Almonaster Ave lot only takes payments. Your car itself is released at the Claiborne Avenue Auto Pound, 400 N. Claiborne Ave.
- 3 Check the hours before you drive over
Claiborne's vehicle-release window runs 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address, for tickets and boots only, runs 8 a.m. to 6 p.m. weekdays, so confirm which one you need by phone first.
- 4 Confirm your balance
Call (504) 658-8284 to check the fee tied to your plate, and clear any parking citations 90 or more days old, since those have to be paid before release too.
- 5 Pay the pound directly
Quick Tow New Orleans doesn't set or collect the city's impound fees. You pay the pound, not us.
- 6 Retrieve your vehicle
Bring valid ID and be ready to pay the full balance. Most releases happen the same day once you're there during release hours.
What this looks like around Bywater
A tow from {c} almost always lands at the city's own Claiborne Avenue Auto Pound, open 7:30 a.m. to 10 p.m. daily. If your car disappeared during a Mardi Gras parade's no-parking window, it's the same lot, so call (504) 658-8100 first and bring valid ID before you drive over.
Frenchmen St and the St. Claude Ave venue corridor run a private-lot towing economy most nights, and the arts-district crowd packs narrow one-way streets with double-parked cars during gallery openings and second-line parades. Bywater and Marigny tows, common around that music-venue row, fall under the City of New Orleans' fee schedule, $228.75 minimum for Light Duty, $19 a day storage capped at $500. St. Claude Ave is the spine connecting both neighborhoods to the Quarter and the Lower Ninth Ward, and the Industrial Canal crossing at the eastern edge is a regular bottleneck point for breakdowns. Both neighborhoods sit on relatively higher ground near the river and fared better than most of the city in Katrina, and many raised historic homes here stayed dry. Bywater held 3,337 residents and Faubourg Marigny 2,973 as of the 2010 Census, both down sharply from 2000 as the areas gentrified into arts-and-music enclaves. Release happens at the Claiborne Avenue Auto Pound, 400 N. Claiborne Ave, open 7:30 a.m. to 10 p.m. daily; call (504) 658-8100 to confirm a city tow before heading past Washington Square or St. Roch Cemetery.
Common Bywater questions
How do I find out where my car was towed in Bywater?
Call the Claiborne Avenue Auto Pound at (504) 658-8100 to confirm the tow. Payment can also be handled at the Almonaster Ave lot, but your car is released at Claiborne.
What are the current impound fees in Bywater?
As of July 27, 2026, a Light Duty tow starts at $228.75 for the first 90 minutes, plus $76.25 per additional half-hour, and storage runs $19 a day, capped at $500 total.
What hours can I pick up my car in Bywater?
The Claiborne Avenue Auto Pound releases vehicles 7:30 a.m. to 10 p.m. daily. The Cashiering Office at the same address handles tickets and boots only, 8 a.m. to 6 p.m. weekdays.
Can Quick Tow New Orleans release my car from impound in Bywater?
No, we're a private tow company, not the city pound. We can't waive fees, but we can help with transport once your car is released.
Related help for Bywater
Impound release process in the rest of the Orleans Core area
Need your car towed once it's released in Bywater?
We can't waive the yard's fees. We can tow it home the moment it clears.